Multi Channel
Customer Support

Multi Channel Customer Support

With Support Genie, unify all communications across multiple channels making it easier for a customer to interact with your support team.

Chat over Desktop
and Mobile

Chat over Desktop and Mobile

Embedded chat on yourdesktop, including enhanced integration with a REST API. Support Genie IOS and Android apps are available for a quality mobile experience.

Customer Support via
SMS

Customer Support via SMS

Interact with customers via SMS. You would be able to include photos and videos as well.

See Your Customer's
Problems in Real Time

See Your Customer's Problems in Real Time

Interact with your customers using text, audio and video. Get to know about their problems and provide immediate feedback or solutions.