Feature Rich
Agent Portal

Feature Rich Agent Portal

  • Multi-channel support:Voice, Video, Chat and SMS
  • Browser-based system
  • Built-in ticketing system
  • Support for multiple agents
  • Native Window and Mac app (coming soon)

Contact Center Features

Support Genie contact center is cloud based and scales automatically to your needs. All you need is a browser-based PC, Mac or Linux system to get started. We provide automatic redundancy and scaling to provide a 99.9 percent uptime experience.

For enterprise clients we can customize routing to your business requirements. We also provide a REST API to integrate the contact center with your backend.

You'll Enjoy An Easy

You'll Enjoy An Easy Integration

Better yet, an instant integration. Simple onboarding. We make it as easy as possible for you to get started the right away.