Support Genie | Omni-Channel Support
With Support Genie, unify all communications across multiple channels making it easier for a customer to interact with your support team.
Embedded chat on yourdesktop, including enhanced integration with a REST API. Support Genie IOS and Android apps are available for a quality mobile experience.
Interact with customers via SMS. You would be able to include photos and videos as well.
Interact with your customers using text, audio and video. Get to know about their problems and provide immediate feedback or solutions.