Support Genie is the tool of choice for hardware and consumer electronics.
Automate hardware support and streamline customer communication.
Affordable AI solution to implement into your customer support process.
Optimize for customer satisfaction, higher brand engagement & revenue growth.
Support team multimedia access portal
Smart chat widget with video & annotation features
Live chat with pictures or video with customers
Omnichannel ticketing system
Auto sorting on assigned issues
Dedicated account representative
Unlimited Access Logins
SDK Integration for native app
Mobile customer app
Whatsapp integration
Facebook integration
MMS/SMS integration
Automized Company FAQ with Chatbots
Visual Assistance/Live Video
Unlock augmented reality features
